With the rapid adoption of AI chatbots and copilots, consumers are becoming increasingly comfortable conversing with AI platforms and using agents to automate tasks. As a result, shoppers now expect similar tools and resources when grocery shopping online and in-store. In this track keynote, a C-suite leader from an innovative food ordering platform discusses: • Enhancing digital apps with AI tools that spark inspiration, build shopping carts, and execute purchases • Partnering with retailers to power agentic shopping • Using AI chatbots to deliver better customer experiences and gather new insights