AI adoption is on the rise as grocery and CPG organizations leverage the technology to drive efficiency, cut costs, and boost customer engagement. However, the technology’s full potential isn’t realized without internal transformation. This session details how organizations operationalize AI by: • Developing cross-functional teams focused on strategic, not siloed, implementation • Establishing the proper data foundation and technology stacks for successful adoption • Garnering buy-in from employees and associates through upskilling, training, and offering opportunities for feedback • Implementing guardrails for safe use of agentic AI across teams